Laguna Hills · On-site & remote across Orange County
A computer that slows everyone down, email that won’t work, or office Wi-Fi that keeps dropping. Tell us what is happening, and we can work out the next step.
Coastal Growth Co. is based in Laguna Hills and helps small offices, shops and service businesses with one-time IT problems and setups. You can arrange a single job without signing up for ongoing support.
Scope, timing and price agreed before paid work. Visits and remote sessions are arranged based on availability.
Start with what is getting in the way
Troubleshoot a slow computer, software trouble, network printing or scan-to-email. For equipment faults, we discuss repair or replacement options before spending more.
What we check: Check the affected task from the computer your staff actually uses.
Work through Outlook problems, Microsoft 365 access, mailbox setup or file permissions. You keep control of your business accounts.
What we check: Check sign-in, sending and receiving, or access with the relevant staff member.
Investigate where a connection drops and whether the issue is Wi-Fi, the internet service, equipment or a particular device. Equipment and installation work are scoped separately.
What we check: Check the agreed work areas and devices, and record any provider issue still open.
Set up the agreed computer, business apps, mailbox and access permissions. Coordinate any specialist software with its vendor.
What we check: Work through the employee’s required sign-ins, shared files and everyday tasks.
From the first message to the handover
Your city, what stopped working, when it started and how many people are affected. You don’t need to know the technical cause.
We discuss whether remote help or a visit makes sense. We set out the investigation or setup, cost, timing and any access needed before paid work begins.
We carry out the agreed work and check the affected workflow with you. If the job needs parts, a vendor or a larger change, we agree the next step.
You get an explanation of the changes, checks completed and anything still outstanding. Any further work or ongoing support has its own agreed scope.
A useful starting point
These details help us understand the job. Include what you know; you can send the rest later.
Keep passwords, recovery codes, customer information and private business records out of the initial message.
We’re based in Laguna Hills and arrange on-site work in Mission Viejo, Lake Forest, Aliso Viejo, Laguna Niguel and throughout Orange County. Los Angeles and nearby areas are by arrangement.
The price depends on the investigation or setup. We explain what is included before paid work begins. Equipment, licenses, vendor charges and additional work are agreed separately where needed. Read how quotes work.
We can discuss ongoing IT support after understanding your setup. The agreement identifies the systems, included work, availability, response expectations and price.
Some issues depend on a service provider, replacement hardware or access to an account. The agreed work may be an investigation. We explain what we find, what was completed and what remains before proposing additional work.
Talk directly with us
A few details are enough to start. We’ll reply by email so you can discuss the work and availability.
[email protected]Your message was submitted. We’ll review it and reply by email.